Get Help Fast. Anytime, Anywhere.
Finding help just got easier. NCCARE360 now offers a self-serve resource navigation tool that makes it simple for individuals, families, and providers to find local support right from their phone, tablet, or computer.
Whether you’re looking for food resources, housing assistance, transportation, health care, or other essential services, this new feature empowers you to search, connect, and access resources in your community all in one place.
A Real-Life Example
Meet Tanya, a single mother from Greensboro balancing two jobs while caring for her young daughter. When her car unexpectedly broke down, Tanya worried about how she’d get to work or take her daughter to daycare.
Instead of waiting for a referral or searching dozens of websites, Tanya visited nccare360.org/get-help/ on her phone. She typed in her ZIP code and the word “transportation.” Within seconds, she found several local programs that offered ride assistance and car repair support.
From there, she clicked on a nearby organization to view contact details and hours, then called directly to learn more. Within a few days, Tanya had connected with a community partner who helped her get her car repaired and back on the road without missing work or income.
Tanya’s story shows how easy it can be to find help fast—anytime, anywhere.
With the new self-serve tool, anyone can:
- Search confidentially for services by keyword or category (e.g., food, housing, childcare, employment).
- Filter results by location, eligibility, or other needs.
- View details instantly (e.g., contact information, hours of operation, and directions).
This new feature is about putting help at your fingertips and ensuring more North Carolinians can get connected when they need it most. The NCCARE360 Self-Serve Resource Navigation tool offers faster access to finding help immediately without waiting for a referral. It also allows users to search confidentially and on their own schedule, without having to share any personal information. The self-serve tool ensures greater access to resources as users are able to search the complete NCCARE360 resource directory, increasing the likelihood of getting connected to resources quickly and efficiently.
Get Started Today
Visit nccare360.org/get-help/ to start exploring local services now. No login or account required—simply enter your city or ZIP code and the type of help you’re looking for to populate a list of available resources that meet your needs.
About NCCARE360
NCCARE360 is North Carolina’s statewide coordinated care network, connecting people to community resources through shared technology and partnerships across the state. This new self-serve tool, launched in partnership with Unite Us, expands access to vital services and continues our mission to ensure every North Carolinian can get connected to the help they need, when they need it most.
Questions?
connect@nccare360.org
www.NCCARE360.org