Building Connections for a

Healthier North Carolina

Many North Carolinians struggle every day with food insecurity, housing instability, lack of transportation access, or other non-medical social needs. NCCARE360 is the first statewide coordinated care network that better connects individuals to local services and resources. NCCARE360 provides a solution to a fragmented health and human services system by connecting providers and organizations across sectors in a shared technology network. In the NCCARE360 network, providers can electronically connect individuals and families who have unmet social needs to community resources. NCCARE360 also allows for easy feedback and follow-up to help close the care loop for individuals and families seeking help.

Last updated: February 28,2023

Counties Activated

Organizations Onboarded

Users Onboarded

Together, we are building a healthier North Carolina.

Navigating services like health, housing, employment, and transportation can be incredibly difficult, but these factors all contribute to our overall health. NCCARE360 provides the opportunity for health to all North Carolinians by providing public access to resources and helping health and community-based organizations make electronic referrals, communicate in real time, securely share client information, and track outcomes together.

What People Are Saying

“NCCARE360 will help us elevate the care we provide our patients. High-quality medical care combined with healthy housing and nutritious food are a prescription for good health. NCCARE360 helps us make those connections.”

 

Kathy Colville
Healthy Communities Director, Cone Health

“Through NCCARE360 we connected [a lady whose home was about to be condemned] to another agency and her issue was tracked and resolved within 24 hours. NCCARE360 eliminates unnecessary barriers for the client and the provider. Now the provider can see the services the client was receiving as they deliver care for the same person.”

 

Jackie Lucas
Executive Director, Salvation Army of Greensboro Center of Hope

“We made a referral at 10 p.m. and it was accepted at 8 a.m. the next morning. I was so excited to tell our client that she would get the help she needed. I’ve been sharing what NCCARE360 is with everyone because this is an amazing resource. This is really going to help so many people. I hope we get more community members to get onboard because I think it’s phenomenal.”

 

Tiffany Joseph
Ministry Assistant at Temple

“Using NCCARE360, we were better able to connect a resident in a crisis situation to services that she needed immediately.”

 

Merle Green
Guilford County Health Department

Public access to local health and social resources

Access dedicated care navigators

Send and receive secure electronic referrals

Communicate in real time

Securely share client information

Track outcomes

NCCARE360 is being built in collaboration with: