About NCCARE360

NCCARE360 is the first statewide network that unites health care and human services organizations with a shared technology that enables a coordinated, community-oriented, person-centered approach for delivering care in North Carolina. NCCARE360 helps providers electronically connect those with identified needs to community resources and allow for feedback and follow up. This solution ensures accountability for services delivered, provides a “no wrong door” approach, closes the loop on every referral made, and reports outcomes of that connection. NCCARE360 is available in all 100 counties across North Carolina.

NCCARE360 has multiple functionalities including:


    • A team of dedicated Navigators with the expertise to support complex NCCARE360 referrals. Navigators support community-based organizations (CBOs) that are not able to stay with the client through the referral process, as well as self-referrals submitted by individuals through our website
    • A robust statewide resource directory supported by a dedicated resource team at NC 211 who regularly verifies and updates programs and services in the NCCARE360 platform.
    • A shared technology platform powered by Unite Us that enables providers to assess for and identify unmet social needs, send and receive secure electronic referrals, and track outcomes.
    • Onboarding, training, and technical support provided by Unite Us.


The NCCARE360 technology is robust and transformative so all network partners are trained and empowered to use it to better serve their patients and clients.

Watch the short video below for a high-level overview of the NCCARE360 program. Questions? Email us at connect@nccare360.org

NCCARE360 is transforming the way that healthcare and community providers work together, connecting partners across sectors and will inform policies nationwide. NCCARE360 supports individuals in communities to have more opportunities to lead healthy and happy lives.

A Partnership Dedicated to Improving Health


NCCARE360 is the result of a strong public-private partnership between the NC Department of Health and Human Services (DHHS) and the Foundation for Health Leadership & Innovation (FHLI). The NCCARE360 implementation team includes United Way of North Carolina, NC 211, Unite Us, and Expound Decision Systems.