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Growing up in North Carolina, I’ve witnessed the challenges faced by Black and Immigrant folks which keeps them from leading healthy lives. My dedication as an employee of Unite Us is tied to my desire to see BIPOC in my state achieve health equity. I believe that NCCARE360 will be a leader in addressing the gaps through closed loop referrals targeting whole-person care and by shining a light on the highest needs across the state.
– Quinny Sanchez Lopez, Community Engagement Manager, Unite Us
My work has largely centered upon the social determinants of health and how they impact health outcomes. I’ve witnessed many fall through the cracks of our health and social systems. NCCARE360’s intentional, equitable and collaborative network will allow all North Carolinians the ability to be connected to resources in their communities.
– Mikayla Hopkins, Community Engagement Manager, Unite Us
My professional mantra is ‘nothing about us, without us’, which means that people should be in the driver’s seat of their care. With NCCARE360, we remove barriers for people accessing care by preventing them from needing to tell their stories over and over to different providers. I believe that healthcare access is a basic human right, and providers across sectors are best equipped to address social drivers of health like housing, transportation, and education when they have the right tools to collectively serve people in the community. In my role, it is my goal to advance health equity and improve the health and well-being of communities across North Carolina based on the needs of North Carolinians.
– Danika Mills, North Carolina State Director, Unite Us
North Carolina is my home. I have played many roles in our ever-growing healthcare system: interpreter, direct care provider, researcher, caregiver, academic. I deeply believe in the power and lived experience of our communities to understand their strengths, resources, and needs. I’m proud to help communities build and strengthen their networks and to improve accessibility and affordability for resources. I strive to advance health equity where I live, learn, work, and play.
– Joanna Ramirez, Community Engagement Manager, Unite Us
Community Engagement Managers hold all community meetings in a particular region, and ensure that the technology is personalized to fit each partner’s needs. CEMs are responsible for bringing together partners and uniting leaders from diverse sectors in the community to discuss the platform and answer questions about joining NCCARE360. Network Health Managers and Operations Analysts assist users after they have gained access to the Unite Us Platform. They make modifications and adjustments based on learnings of the community and give ongoing technical assistance. They help users get trained and onboard staff. Network Health Managers monitor the network and identify trends in the data to help ensure its success. They conduct ongoing user support and receive feedback on features, empowering partners to continue utilizing the NCCARE360 network. Account Managers provide high touch support to health systems, managed-care organizations, hospitals and other customers and funding partners in North Carolina. They work with accounts on EHR/CRM integrations, data options and SDoH strategy.
NCCARE360 is guided by FHLI’s more than 35 years of experience in successfully developing and supporting innovative programs and building and advancing partnerships that improve health.
